Privacy Policy

We collect only what is needed to assess, plan, and deliver protective services. Depending on how you engage with us, this may include:

• Contact details you provide — name, company, email address, and phone number
• Details of your inquiry, including the nature of the assignment and any risk information you choose to share
• Information required to perform an engagement, such as itineraries, locations, household routines, and the names of people to be protected
• Technical data collected automatically when you visit this website, such as IP address, browser type, and pages viewed

Information is used to respond to your inquiry, conduct assessments, plan and carry out protective operations, meet licensing and legal obligations, and improve this website. We do not sell personal information and we do not use client information for marketing without consent.

Client information is handled on a strict need-to-know basis. Personnel are briefed only on the details required for their role in an assignment, and every agent is bound by written confidentiality obligations that continue after the engagement ends.

Sharing with third parties

We share information only where necessary to deliver a service you have requested — for example, vetted local security partners supporting international travel — and only under confidentiality terms consistent with this policy. We may also disclose information where required by law or a valid legal process.

Records are stored on access-controlled systems and encrypted in transit. Operational records are retained for as long as needed to support the engagement and to satisfy licensing, insurance, and legal requirements, after which they are securely destroyed.

This website uses essential cookies required for it to function and may use privacy-respecting analytics to understand how pages are used. No advertising or cross-site tracking cookies are set.

Subject to applicable law, including the California Consumer Privacy Act, you may request access to the personal information we hold about you, ask for corrections, or request deletion. Requests can be made using the contact details below and will be verified before they are actioned.

Thunderbird Protection Group Inc., 28 Geary Street, San Francisco, CA 94108. Phone +1 (415) 520-6000, email info@thunderbirdpgi.com.